Experience

Senior Database + Onboarding Specialist Artlogic, New York, NY/London, UK 11/2021 - Present

• Utilized Waterfall project management method, Monday and Jira for commercial + enterprise art gallery data migrations.
• ZenDesk customer support + Management of escalated customer feedback to ensure long term client retention + client advocacy.
• Onboarding + escalated client support SOP streamlining in collaboration with client team managers.

Gallery + Membership Manager

Concord Center for the Visual Arts, Concord MA, 06/2019 - 11/2021

• 800+ membership retention and member volunteer management + mentorship.
• Collaboration with accounting in special projects for donor outreach + fundraising using Google Suite + Membership CRM.
• Exhibition management, including member artist install coordination + loan processing.

Gallery Coordinator Rhode Island Watercolor Society, Pawtucket RI 09/2018 - 06/2019

• Point person for all front-of-house operations + membership support.
• Community outreach by way of marketing newsletters and e-blasts for classes + events.
• Coordinating of juried exhibition setups + reception events.

Registrarial Intern Massachusetts Museum of Contemporary Art, North Adams MA 09/2017 - 12/2017

• Condition reporting and object documentation data management utilizing Filemaker and Google Suite.
• Exhibition install/deinstall collaboration with nationally renowned visiting artists.
• Intern group educational trip coordinating with internship team leads.

Contact

Email: [email protected]

Phone: +1 508 246 3134

Address:

81 Fair Street, Apt 2, Kingston NY 12401

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Education

Bachelor’s Degree of Fine Art Montserrat College of Art, Beverly MA

2011-2015 Certification in Museum Studies, focus in Virtual Programming

CSU East Bay, Continuing education

Fall/Winter 2020

Certification in Project Management

Google Coursera

2024 ongoing

Skills

• Software: Microsoft Office Suite, Adobe Creative Suite, Google Cloud, Confluence, Zendesk
• Project Management Tools: Monday, Asana, Jira, Notion, Waterfall,
• Interpersonal: SOP streamlining, client support, client escalation, employee + volunteer mentorship
• Beginner Proficiency in Programming Languages: CSS, HTML, Javascript, mySQL